VelzoWear is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your personal data when you visit our website or make a purchase from us.

1. Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through our website, we collect certain personal details from you. This may include your name, billing address, shipping address, payment information (such as credit/debit card details), email address, and phone number.

Device Information

When you visit our website, we automatically collect certain information about your device. This includes your web browser type, IP address, time zone, and information about cookies installed on your device. This helps us understand how users interact with our platform.

Order Information

We also collect information related to your orders, including the products you purchase, order value, and transaction details. This allows us to process your orders efficiently and maintain accurate records.

2. How We Use Your Information

The information collected from you is used for the following purposes:

• To process and fulfill your orders, including sending order confirmations, shipping updates, and invoices
• To communicate with you regarding your orders, queries, or customer support requests
• To monitor transactions and screen for potential fraud or security risks
• To improve our website performance, services, and overall user experience
• To provide you with updates, promotional offers, and relevant product information

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. In certain cases, we may retain your data for a longer duration if required or permitted by applicable laws and regulations.

4. Sharing Your Personal Information

We may share your personal information with trusted third-party service providers to help us operate our business and deliver services to you effectively. This includes services such as payment processing, order fulfillment, and website hosting.

For example, our online store may be powered by secure e-commerce platforms that help us manage and process your orders safely.

5. Your Rights

You have the right to access, update, or delete your personal information held by us. You may also request to restrict or object to certain types of data processing.

If you wish to exercise any of these rights, you can contact us using the details provided below, and we will assist you in accordance with applicable laws.

6. Changes to This Privacy Policy

VelzoWear reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page to ensure transparency. We encourage you to review this policy periodically to stay informed.

7. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please feel free to contact us at:

Email: care@velzowear.com

By using our website, you agree to the terms outlined in this Privacy Policy.

Team VelzoWear